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svet-am

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I respect that everyone has experiences and some of those experiences lead to people thinking that EA is "hot garbage." My experience is 180 degrees the opposite. Travel often, including a route from Denver to Los Angeles/San Diego. In all of that travel, I've had an issue exactly twice. One was just that tap-to-pay with my phone didn't work and I had to start the session in my app manually. The other time was a unit (Sam's Club, Grand Junction CO) wouldn't start but I moved to a different station and things were fine. Other than that EA has been rock solid. I also like that they do lots of promos with free charging during holiday periods.
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astonius

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Well 15k miles on my R1T and beside charging at home almost exclusively use EA, never been stranded. Hard to call that ‘garbage‘ IMO but you do you. My guess is user error but I’ll admit I have never used the card reader. Almost always use my IPhone wallet, tap and charge.

More than happy if you all use Tesla more EA stalls at a lower price for me.
Sure, calling EA and having them reset the charger to get started is clearly an indicator of "user error"
 

frostbit3

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Well 15k miles on my R1T and beside charging at home almost exclusively use EA, never been stranded. Hard to call that ‘garbage‘ IMO but you do you. My guess is user error but I’ll admit I have never used the card reader. Almost always use my IPhone wallet, tap and charge.

More than happy if you all use Tesla more EA stalls at a lower price for me.
Then you must be lucky. It's also not just us EA isn't rated very well at all:

https://www.theverge.com/2022/8/17/23308612/ev-charging-broken-unreliable-survey-jd-power

So saying it's user error seems pretty short sided, but hey you do you.
 

jjswan33

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mini2nut

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$.99 a month was a typo.

I predict $9.95 per month for non Tesla owners.

It’s another great revenue stream for Tesla. Incurring all of the Supercharger capital expenses over the years is finally going to pay off.
 

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coshesey

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$.99 a month was a typo.

I predict $9.95 per month for non Tesla owners.

It’s another great revenue stream for Tesla. Incurring all of the Supercharger capital expenses over the years is finally going to pay off.
We don't know the price per KW so $0.99 could be accurate. They may gouge us on the price per KW...

BTW this functionality is already in the app for me, just no where to charge yet.

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mini2nut

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Anyone who thinks that’s joining the amazing Tesla Supercharging network will be a pidly $12.00 a year is delusional. Add another zero and you will be in the ballpark.
 

Tahoe Man

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Sigh.. first hand report or based on other peoples feedback? Since I easily did a 5000 mile road trip only using EA (with the exception of one stop at the RAN station in Salida) it would be hard for me to agree it is 'hot garbage'

I mean you have a right to your opinion but I find most people slamming EA have never used EA. Then you have some others that slam EA because a stall or two are down but still are able to reliable charge at the working stations and get on their way and then you have the third camp that want to blame the chargers for problems with their vehicle. Could EA be better, do better, absolutely but lets be real here.

I think it will be great if Tesla opens their network, specifically for remote locations or when other infrastructure is down for whatever reason. More options are great. If it is anything like Tesla's open network in the EU it will be more expensive and very few non Tesla cars will use it.
I don't understand the reply. You're basically saying don't base the reliability of the EA network from anything you read or see because you just did a road trip and didn't have any issues?

A simple review through plugshare would not agree with your assessment. There was also a report from a group in the Bay area where the conclusion would not agree with your assessment, and not counting the many many anecdotes.

The CCS public fast charging network is a hot mess that cannot be fixed unless it goes proprietary. Nobody makes money selling generic water, even less so if they're forced to do so, that's essentially what the DC ccs fast charging operators are doing.
 

mini2nut

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Correct. I predict Tesla will employ the same pricing structure as they currently do in Europe.

Non-subscription drivers will pay more per kWh, subscription owners will pay less. I’m not sure if it’s the exact same kWh pricing as Tesla owners pay though.
 

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Tahoe Man

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Spoke with a tech that works with EA diagnosing station issues so they can send someone out to repair them. He said that historically EA wouldn't be proactive about fixing station issues because the amount of traffic they have didn't make sense to. If you are still able to charge at 2 or 3 of the 4 stations available and rarely have to wait for an open station, they don't put priority into those stations to get fixed. And from a business perspective, it makes a lot of sense.

He said they have been more proactive about fixing stations in busy areas, but they focus on making sure at least a few are active at any one area versus getting them 100% operational.

I've only not been able to charge at an EA station where they were already all taken, and opted to go somewhere else instead of waiting.
The guidance documents that EA is to follow had no implications on network reliability. VW did their part by installing chargers in and around specified areas that was agreed upon by regulators.

I don't blame them for not being proactive, there isn't a business reason on their side to maintain the EA network.
 

jjswan33

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I don't understand the reply. You're basically saying don't base the reliability of the EA network from anything you read or see because you just did a road trip and didn't have any issues?

A simple review through plugshare would not agree with your assessment. There was also a report from a group in the Bay area where the conclusion would not agree with your assessment, and not counting the many many anecdotes.

The CCS public fast charging network is a hot mess that cannot be fixed unless it goes proprietary. Nobody makes money selling generic water, even less so if they're forced to do so, that's essentially what the DC ccs fast charging operators are doing.
Once again not one road trip. 15k miles and over 90 stops at EA in the last 3 months, never been stranded.

Most of the reports on this forum at least about EA not working were due to Rivian issues and were resolved with a hard reset. Then like I said the rest come from people that don't own an EV or expect that every charger works every time, they will bitch if one charger is down. I have definitely gone to EA stations where Plug Share said all stations were down/non functional and easily charged and left so don't believe everything you read. And yes I am sure someone got hosed by a down station at some point but I am sure it will happen on the Tesla network too, especially when they open up to other EVs that don't have Tesla charger availability built etc.

There is a big difference between needs improvement and hot garbage but that is my hot take.

I mean sure last weekend I went to the EA station in Bend and 1 of the stations was limited to 4kW, stopped charging and moved and no issue. Would have been great if it worked perfectly on first plug in but I still got charged and on the road in 30 min so hardly 'hot garbage'
 

Tahoe Man

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It's garbage, first hand experience here. I have to do the EA dance everytime I've attempted to use it (plug in, attempt to start, unplug, try again).

There's also Rivian/Lightning owners on Youtube that travel a ton of and post videos about their charging expiriences, and it isn't good. They're on this forum too I believe.

https://www.youtube.com/c/AllElectricFamily
I watched their video. At first I felt sorry for them, then I came to the conclusion they had full knowledge of what they were getting into, meaning they knew they had a decent chance of getting stranded and that's exactly what happened.

I'm curious at what point they will finally admit defeat and just give up their expedition of trying to show the world you can tow with an EV. It doesn't work. Maybe in ten years....Spending two hours at a charger isn't for me or 95% of others.

At some point the novelty will wear off.
 
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seatosummit

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5K miles and 20 or so EA charging stops. Plenty of odd behavior (thermal limiting, down dispensers, etc.) but always resolved by switching to an adjacent dispenser.

Plug in first and then use the EA app to initialize the charge.

I really like EA so far, to be honest.

Leaving on a 4k mile trip from the Bay Area to Tofino, BC, so I anticipate a lot more opportunities for continued EA impressions!
 

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The Tesla network for non Tesla owners will be a great add and will help with reducing range anxiety.

I do not have any charging experience other than home charging but I have spent a good deal of time planning various trips using the available apps (non Tesla). I have concluded that you need to use multiple apps to be reasonably prepared. But is clear that many charging stations are inoperable or not available or unknown. Also, the number of chargers at a location is generally 2-4 making it dicey at best when no information is available on their status.

From what I have read and gleaned from searching for Tesla chargers they are generally in better shape, in greater numbers with better amenities. They are of course not perfect but overall are much better executed than the patchwork of non-Tesla chargers.

The more chargers the better!!!
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