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New England Rivian Group

From Rhode Islands and Connecticut to Maine a Group for all of us to connect and discover our great region
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New England Rivian Group

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RIVIAN CLUBS / GROUPS
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English (US)
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New England Rivian Group
chrisc

chrisc

Hey everyone! What's everyone's New England based mobile service experience been like?

I was a bit surprised appointments are over 2 months out, so just trying to manage expectations moving forward. Hopefully things improve once Canton is online. Thankfully, its nothing major so I'll just wait vs. burning most of a day going to Chelsea.

Tesla had PLENTY of issues back in 2018, but thankfully mobile service was never more than 2 or so weeks out.

Thanks for your input!
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Brookliner
Brookliner
Personally, I am not surprised by the back log of work at the service center. To me, it seems like Rivian is asking too much of these facilities. I managed my last appointment by booking a tire rotation six months early. Then I heaped on to that laundry list of minor issues.

I dread the day something goes seriously wrong. But for now, I’m getting along.
Riptonite
Riptonite
I've had good experiences with mobile service in Vermont. We still haven't been to the service center in 18 months and 25k. *knock on wood*
Arewon
Arewon
We had to wait a while for mobile service, but when it happened, it was great. David, who covers much of Vermont and I think some of upstate NY, is very good at what he does.

That said, I am psyched to see Schenectady NY and Nashua NH listed as in the works for service centers because not everything can be covered on a mobile appointment.





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