That's exactly what they did. Took about 2 weeks as the piece between the roof and windshield had to go to the paint shop. I mentioned while I was there that I had a screw in my tire. Upon pickup they said it would be $140 for the tire repair. My stare had them immediately waive that charge. I...
Just got this from service center
the issue that you experienced was due to the rear half shaft unit coming out of the disconnect unit which has caused some fluid to leak out of the Drive Unit, which is resulting in the Drive Unit needing to be replaced due to the damage that it has that has...
Just got this message from service
the issue that you experienced was due to the rear half shaft unit coming out of the disconnect unit which has caused some fluid to leak out of the Drive Unit, which is resulting in the Drive Unit needing to be replaced due to the damage that it has that has...
Seems like this happened to me yesterday. A loud clunk from the rear and then a grinding noise. Pulled over and Rivian had it towed to service center. On an ice vehicle I'd be looking at a new transmission by the sounds the truck was making...
On the weekend accelerated hard a couple times and head a thunk from the front left wheel. Today while driving to work it sounded like a CV joint broke on the rear end and now a loud grinding noise. Called service for a tow. Not good.
I had the same problem (but on the passenger side). They were able to re flash/calibrate during a mobile service. Don't know why they couldn't do it for you with mobile service.
Mine came off after a week or so. They came out and replaced it but it didn't fit correctly. Tech said he would order another one. I reminded them yesterday that it had been about 4-5 months since they said that. They replied that the service ticket had been closed...
It's glitchy, usually takes a couple tries to get it to pair and has a loud strange gong (noise) when you turn it on. The sound quality is pretty good but the buttons and super dim LEDs under them aren't great.
Less than 24 hours (total) the truck is now fixed. Software issue (supposedly only a few trucks) that doesn't allow the 12 volt battery to get a charge (mentioned by others in this thread). They replaced both the 12 volt batteries, calibrated my windows and detailed my truck (it was filthy)...