Rivian had my truck for analysis and sent data off to the engineering team. After the last software update the issue has resolved and now Climate Hold remains on as expected and only shuts off when timing out or when the vehicle is actually driven, at which point it notifies on screen that the...
They seem to be in soft launch mode. It has become typical practice to release the minimum viable product for the initial media wave to avoid performance and stability issues (like the ones R1 had in it's initial release media wave), and then roll cherry picked features out one at a time to...
The trouble with the current state of the feature is that it turns off without the driver's awareness:
• People quickly access the vehicle (think child or friend runs over for their water) and it turns off climate hold without warning or notifying the driver.
It also seems to randomly fail:
•...
It seems like Climate Hold turns off after I access my vehicle. If I set it for 8 hours and go out to my car once to get something then the next time I go out (maybe an hour later) it is off and very hot again.
I have tempature sensitive goods like life saving medicine, chocolate & snacks...
The Rivian Service Center was able to reset the communication module and reuse it. It took a few days for them to figure it out, including sending the data to Rivian engineering for guidance.
We just tried listing to the radio while driving and the dash went to the Rivian logo (speed still showing) and seemed to reboot the infotainment while driving. I assume that was a software crash. Then when the infotainment came back on the driver assist wouldn't work. I'll hard reset when...
For the last half week I have had no signal / data on the truck at all. No nav, no assistant, no Spotify. The cell status indicator is greyed out.
I'm in the city / normal areas with a valid data plan, and I've soft rebooted the truck once, hard twice, and left it to deep sleep a few times...
I called back the original electrical install company (a large local company that does both residential and commercial work) and they tried to say it was fine because it isn't continuous use (which is incorrect). I told them an EVSE is always continuous use per code and, besides that, they...
Here are a few more photos.
Rivian support (phone) were able to get me a new wall charger under warranty, and an electrician to do the replacement free of charge (unless they find code violations or need to pull a permit, resolving those things may be required and extra). They did ask for...
My gen 1 R1T has been failing to charge recently (usually due to it falling asleep mid charge, but sometimes due to "vehicle error"). One of the pins in my Rivian Wall Charger has rapidly turned black (I checked it the other day and it was fine then), and the matching pin on the vehicle has some...
When adding or swapping wheels via the infotainment system, I get the following error:
"System installed with errors"
I have tried rebooting the entire vehicle via the hazzard button and steering wheel button, but when I try to swap tires I get the same error.
The "Go To Updates" button just...
My issue was the same as the original poster's, but I also couldn't drive without it putting itself back in park. It also wouldn't hard-reset until after the soft-reset, which was odd.