-
👉 R2 Reservations List: Add Your R2 Reservation 📊
Sponsored
coasties's latest activity
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.Update. I had not heard from the SC or manager for a week. My appointment is on the 16th. I decided to visit the SC yesterday (April...
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.I would expect the SC to operate on a P&L basis. Managers might have compensation tied to the P&L. Also based on customer satisfaction...
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.Cost.
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.They should want their SC managers to take calls. That gives direct feedback. I ran a large service organization, and customers and...
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.Update. Conversation with Service Support Specialist. I have not received any communication from Tualatin SC for the past week. The...
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.@Dave Cundiff , the message was written by the service tech at Tualatin. I got his email the last time I went to the SC. I didn't want...
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.It is at their discretion that they provide a loaner. There is no guarantee. There is no policy, I'm asking Rivian to clarify. The...
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.Hi, Do you have anything in writing about the "standard policy" being Uber/Lyft credits? I can't find anything published on the...
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.I think part of the JV agreement includes milestones, which, when met, result in direct investment in Rivian. Also, Rivian has access...
-
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.I've been wondering the same thing. VW has invested in and bought into Rivian. A natural step would be to leverage the VW service...
-
coasties reacted to MikeWilliams_R1T's post in the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs with
Like.
Rivian can and should fix the service bottlenecks very quickly. They already have an onboarding and training program for outside shops... -
coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.I owned the Tesla for 6 years. I'd be very happy with a rental car! I'm not happy about not having a rental car and waiting 3 months+...
-
coasties posted the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs in Maintenance / Consumables / Servicing / Service Centers / Mobile Service.I'm a fan of my R1T (2023, 68k miles). But the service continues to be unacceptable. Long wait times, even when I lived in the SF Bay...