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coasties's latest activity
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coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.Update. I had not heard from the SC or manager for a week. My appointment is on the 16th. I decided to visit the SC yesterday (April...
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coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.I would expect the SC to operate on a P&L basis. Managers might have compensation tied to the P&L. Also based on customer satisfaction...
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coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.Cost.
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coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.They should want their SC managers to take calls. That gives direct feedback. I ran a large service organization, and customers and...
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coasties replied to the thread Rivian Service policy - no alternative transportation unless vehicle kept for 48 hrs.Update. Conversation with Service Support Specialist. I have not received any communication from Tualatin SC for the past week. The...