Recent content by cpd1

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Ok, let me know

Still available. Could consider shipping but tricky to pack

Put them on for a day on the R1T, otherwise have been stored since. Very easy to install and lock. Like new, 2 keys $450 Located in Westchester County, can drive to meet halfway.

Still looking? Have a set for sale, used once on my R1T. Based in Westchester

Jumpstart wouldn’t work from the wiring loom in the tow hitch. Both batteries were dead and wouldn’t take new charge. The tow company tried too to no avail so they had to drag the truck after usin a tool to unlock the driver door.

Ouch, died a 2nd time post 12v batteries replacement? That blows. I also have a bit of a lingering concern each time I park the truck… Hopefully they are investigating and figuring out a solution as the sample is now rather large it seems

Li-Ion have better management systems but are not faultless ie they can die too and are very expensive to replace so key to maintain them with a tender if not driven often. Rivian has an issue whereas 12v systems seem to drain quickly during the update process but no efficient way to...

Unlikely, update process seems to drain the batteries. Truck drove fine post for me but then died overnight. I am not sure if plugging in the truck helps as tow guy told me they had picked one up that was plugged in and also bricked. Good luck with getting it fixed quickly, SCs must have plenty...

Agree they need to improve on the service side. They might be overwhelmed by the ramp up given the 1+ month lead-time to get an appointment. Not the customer problem but given deliveries and teething issues... You raise an item on the app, they call you but nothing gets decided until it gets to...

It is a great truck but you do have to make allowance for them being a new company and you doing some beta testing. I was pretty relaxed about it but if it is your only vehicle, clearly not so good. I am not too worried about the one time goodwill as such, if it does happen again, given the...

I know, that cracked me up, 6 month old, 3k miles, bricked truck yet it is good will, fun times!

Thank you, sorry to hear about a week of pain for a software glitch. This is actually sounding familiar to what they had diagnosed on mine back in late Jan. At the time I did a reset and went away. AT next SC visit, they told me it was a software bug... As for the work they did this time, see...

Finally got an update from SC. Truck has been revived, 12v batteries replaced. They are investigating root cause further and will update again tomorrow. Truck has been there for 1 week but they started working on it seemingly today

Same towing company, guy told me he had the contract for the tri-state area. Agreed they were clued up and knew what to do. Spoke to SC yesterday, they had done nothing for 4 days. Only way to get hold of them is to call via support, apparently they have only 2 SAs in Brooklyn… On Monday, I am...