Yeah, when the local Service Rep was explaining the policy to me, I (put my Karen hat on and) politely asked for the manager. I was told he would reach out to me. Instead, I later got a revised and zero'd out work estimate, which I promptly signed....
Also, the thread on this topic that I missed has links to the earlier versions of the Warranty! https://www.rivianforums.com/forum/threads/adjustment-warranty.17692/
Yeah, I should have downloaded a copy of the warranty when I took delivery in June of '22. I just emailed service and requested a copy. We'll see if they are able to provide one.
With service scheduled to repair my tailgate damper, I also wanted to address (again) the wind noise coming from the drivers side triangular window. When I saw a $100 charge on the work order, I was told that I am now outside the “adjustment period” that covers various noises, squeaks and...
I’m speaking in general terms about barriers to widespread EV adoption. I’m in favor of it and I hate to see reasons to be dismissive from a consumer standpoint. In my case, I started at a RAN network at 9am at a Spokane, WA mall that didn’t open until 11am. I was traveling home, so had no...
How does the industry not realize that any charge station without basic services like a restroom will do anything other than deter families from doing road trips in fully electric vehicles?
EA is the worst. 3 of were out at the location in Ritzville, WA. Support was only interested in gather personal details “for security purposes”. After 10 minutes of zero help, the working charger freed up. I think EA is detrimental to further adoption of pure EV. Anyone considering, would...
My tailgate damper failed today. I heard a noise when I opened it. Then it wouldn’t close all the way. Service scheduled. I had to remove the damper bolt to get the tailgate to close…
In for service for stuck tailgate on my R1T LE among other minor things, including a clunking sound slow over bumps. I was just quoted about 2 weeks for a replacement front drive unit, control arms and likely "update" subframe. A week alone to get parts. I'm glad they are being proactive and...
I've got the stock Pirelli All Terrain tires and am not planning on swapping. The only time I had trouble was heading up to Timberline Lodge. I just had to slow it down as in was icy roads but a warmish day, so a day where studded tires would have been best...