Recent content by NoCo2

Not necessary in this forum.

I do not feel I’m owed a new truck. It was offered so I accepted. I’m certainly not entitled to a new truck. It was offered so I accepted. I did turn down the used offer as the settlement did not cover the cost. I did feel Rivian could have made an offer to help cover that cost difference as a...

The original offer was for a new vehicle (hence the screenshots of current inventory). Believe what you want, but I have all the documentation to show what was offered.

I agree that the optics are bad for Rivian. They had an opportunity to turn a terrible situation into a tremendous situation, full of positivity. Shame on them for rescinding the original offer (and it was not expected).

Thank you! I agree with this idea, especially since it was offered. I would think taking care of a customer in this way would be way better than the negative publicity by not doing so.

Full replacement was not an expectation. It was offered and I accepted as I thought Rivian was trying to do the right thing.

If you read the entire post, you’d see I had the truck less than 2 years. The initial offer was full replacement and then rescinded 2 weeks later with no explanation given.

I did not involve my insurance as I don’t see the need to take my premiums when I’m at no fault in this situation.

I am choosing to share my experience below for a few reasons. I have kept quiet for almost 2 months while I try to work through a resolution with Rivian. It is now clear that an insurance settlement is their only offer, after having rescinded the initial offer of replacement. I look at this as...