not sure if this helps now but my replacement Vehicle Took 4+ months once they confirmed they would repurchase. Everybody's situation is different, I actually only ever drove my original car something like 12 miles and glad they took care of me. I was given a loaner to use for several months...
I've been driving a loaner for over a month second time around. The first time I had this loaner it was for about 10 days and I was only given a card. The card without phone or fob reminds me of Ben Affleck like troubles looking silly trying to open the doors.
Second time I got the same...
Thanks for the suggestion - I agree it doesn't make sense to complain without asking questions. In case it wasn't clear, I definitely was advised by my service advisor that the car was fixed and ready for pickup a few days ago via email. When I asked for delivery since they took back the...
Long post but coming to the forum for help with an absolutely terrible situation with our R1S that has 29 (TWENTY-NINE) miles, of which 16 were already on it pre-delivery. We pretty much feel defeated with Rivian, their unwillingness to accept that they sold us a lemon and at this point with a...
I'm in the current 7 day window with some sort of major (unknown as of yet) issue and I'm still strongly rooting for Rivian for any of my fellow first time EVers that feel like they are ready to throw in the towel.
I picked one from the Shop pretty quickly that somewhat matched my build last...
Well, what a delivery day.
So I got the same message today when trying to us my brand new wall charger on my brand new R1S that I picked up about 2 hours before at the Orlando SC. Odometer reading about 26 miles.
I think it must be record time for first time loaner, 9am delivery and loaner at...
FWIW - The only upside (FOR ME) of picking the LE vs. the adv pkg that was the EXACT same and was priced exactly the same is the wristband. Does anyone really care about it saying LE on the inside?
The RUS is 2k if you bought it separately when you could and the compact spare will probably...
No guide - been asking for a guide too. Hopefully I get one soon now, lol.
I have always been polite in my interactions and truly want the car, not sure that adds any bonus points but have no desire/intent to flip it, I'm actually close to my current car stopping on the side of the road so...
I'm super excited like the others that have picked one up from the shop. There were > 60 vehicles added today.
I requested access (AGAIN) yesterday through the chat, November 2021 pre-order, about 5 miles from the service center. I asked about a month ago but was declined. Customer Service...
A little late to the party here...was lurking for a while and decided I should do some homework after the most recent delivery window update.
I am a preorder from 11/7/2021
Orlando, FL - about 5 miles from the first SC in Florida
FG/FE/Large Pack/Adventure/Quad/22" Bright changed to 21" to get...