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Worked for a few days But now back to the old behavior

Then I'm hopeful. I pay for connect+ but don't have the update yet.

From Wassym on subreddit We're working on a bigger Alexa upgrade that will address this issue (and others).

Service technician told me last Saturday the next OTA is supposed to have an Alexa/Spotify fix. My service advisor said they “hope they can fix it OTA” I’m not really confident about either as other commenters here and on Reddit have been told that an OTA fix was supposed to be in previous updates

As expected no fix. My advisor and the tech met me. Tech had his computer plugged in and we ran through a couple things. I expected this outcome sadly. I told my service advisor impaid for Connect+ primarily for Spotify/Alexa functionality and I'm paying for a service I can't use. Can Rivian...

That’s what I think as well. We’ll see.

The service center has asked me to come in so they can test my phone in person with the technician. What this has to do with my issues IDK but maybe they want to test that Spotify is linked to Alexa?

I actually messaged service priormto my appointment. Like "do you really want me to bring it in?" But now ball is in their court to tell me "sorry we've had your car for two weeks and can't fix it." Still hoping they can. Also Wassym mentioned a handshake issue 2 years ago in a Reddit post. I...

2 years ago on Reddit Wassym actually mentioned a handshake issue so I agree. And as I recall for ME it started around when they made Spotify accounts driver assignable. Though the problem seems more widespread now.

Yeah I think some people just live with it/oh well. And if they don't call it in it won't get resolved

I don't use Alexa for climate control. It might work. It works for nav even if nav can't always find the actual address LOL. But I can say Alexa navigate to (location). And it will open Amazon music after it tells me to update or DL Spotify. Btw the intake person at Rivian says they're looking...

Definitely could be. And even if not I don't have a ton of confidence it will be resolved.

Cross posted from Reddit. So Rivian is still trying to fix my Alexa/Spotify issue and other Alexa issues. First time was mobile visit last year. Didn't fix it although back then you could at least reset it for a day. Late November software update sort of fixed it (coincidence?) and they couldn't...

Agreed it should not be on the consumer to fix it. I have an SC visit this morning in which I have zero confidence it'll be fixed. Though futile I plan to ask for them to comp my Connect+ until fixed

And. Update making me set up phone as key again!

How do you submit a ticket with Amazon. Also if it costs Rivian $ in rental car I’m for it. That may seem shitty but hopefully money talks. It used to work, so to your point I don’t think it’s an Amazon issue also wassym knew about the issue two years ago so why haven’t they fixed it? also we...

Doubt it fixes the Alexa Spotify issue

Yep. At some point can a car manufacturer say "sorry we can't fix our own tech you'll have to live with it?" What consumer protections do we have around the latest technologies? I'm going on 6 months from first service on the issue. Almost 8 months since first occurrence.

I’ve had tickets since last August ?

what did they say? This is so frustrating. Started for me July or August of last year but at least media reset temporarily fixed it then. Doesn’t now. they have me bringing it in to SC, again, and I have zero confidence they’ll fix it. Meanwhile wassym acknowledged on Reddit the issue existed 2...