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I understand that their process is undergoing amazing growth. Im all for it. I sincerely love their success. But while feverishly pursuing tomorrow, lets not forget about the customers who are right here...right now...begging you to take their money.

Cute but not very useful. I provided enough information to make it clear who I needed to address my issue to. IE: I dont need an email address to someone in the finance department, and I dont need a catch-all address to the I-love-rivian department. I need an address to resolve an ongoing...

Exceptionally valid and very real potential explanation. If you have an email address ending in @rivian.com I'll be happy to share more of the situation with you so that you would understand more and assume less.

Hello group. I am two weeks into one of the worst customer service experiences I have ever had with any product. And this is just to purchase the product. Cant wait until "service after the sale" nightmares begin. My current "Guide" (my 5th) is now refusing to escalate my issue, he is...

A great deal of time and effort has been allocated into marketing Rivian as an "Adventure" brand. And yet there is no way to utilize the two most prominent "Adventure Apps": OnX Offroad and Gaia. There are dozens of offroad/adventure/road trip apps out there for all sorts of people with all...