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In case anyone has the issue. Update showed up in my car but was not downloading and said ‘Paused’. I was on full bar wifi next to the router at home. Was hesitant of doing a reset, fearing loosing the update altogether. Called support and they advised doing a hard reset, which I did and boom...

That is both correct and unfortunate. Keep hoping it'll get added with every new software update but I have a feeling it is not at the top their to do list.

Happy it helped. Was the exact same for me. Did it so many times that didn’t work, until I saw it done in this short.

There you go.

Nice. Will make sure and visit!

No. In my case, it’s a V1.2.

Happy it fixed it for you as well. Had you used the wheel swap feature before experiencing the issue?

Awesome! Happy it worked for you too. Now you. know!

Update. Support called me back. I had spoken to them yesterday and they wanted to bring the problem up with their ‘tonneau’ team. Told him my findings and he confirmed the hard reset was the fix and seemed to confirm 2025.06 and the wheel swap was causing the issue so one would assume they’re...

Great!!! Be warned though. It may return. This afternoon, I put my summer wheel/tire set on the truck and did the change in the 2025.06 menu. When I got back into the car, both screens had gone dark. Did an infotainment reset. After that, the tonneau cover would no longer open. Luckily, I was...

Oh man. I feel silly. Had tried the reset procedure yesterday but I think I was pausing too much between the presses. Watched a YouTube short this AM demoing it and realized I was doing it wrong. Just did it again, and the problem is solved! For anyone needing the reset in the future, the...

I have not tried that. I may… However, if I did, that would mean I’d be pushing the cover in the opposite direction it’s going. The motor is pushing the cover towards the liftgate even though the cover is closed and I’d be pushing it the other way towards the cabin. Not sure that would generate...

Yeah, V2 would be nice. That said, I don’t believe the tonneau or its motorized components are broken. See a video I just shot of the problem. As you’ll see, the vehicle display shows the cover is open but it‘s really closed. When I press the button, because the vehicle thinks the cover is...

Unfortunately, calibration didn’t work. Open to other ideas!

Thanks. I’ll give that a try.

Darn. Was hoping there was some magical reset procedure just for the tonneau. I’m just not convinced it’s physically stuck. The vehicle obviously thinks the tonneau is open when it’s actually closed. So, when the button is pressed, it moves forward instead of back and hits the end of the...

Hey all. Have my R1T for 45 days. Gen 2. Today I noticed the tonneau cover would not open. Screen shows it as open but it’s actually closed, when I tap the infotainment screen or the button outside, it makes a brief motor sound and says ‘object detetcted’ on the screen which made me think it’s a...

Interesting. When did you buy your car? Have you had it for more than 60 days?

Yep. Almost went for it but then decided to save the extra money at the last minute. Now I regret it and want to add the option and have to wait another two weeks. So the lesson for new buyers is get it at purchase if you want it. But if you don’t, there will always be the option to add it if...

That’s a good point and likely the real reason for the 60 day.