The street value on these seems to be pretty high. If the dealer knows it’s original equipment and they intend to resell the vehicle, it’s weird they didn’t care. I assume they will profit handsomely regardless.
It’s not your fault that Rivian won’t build and deliver the vehicle you want. But you do have options. Change your address or select an alternate (but not ideal) vehicle from the shop. Some flexibility with a great discount voucher will get you an amazing ride.
This is a very common complaint. Amazing vehicles, but the direct to customer communication isn’t so direct and no clear way to escalate. You could try visiting a service center or experience center to talk to someone and see if they can advocate for you. It shouldn’t be this hard. For...
For clarity, with drive cam enabled, can one see the recordings via the center screen? Or do you have to connect it to a laptop to see them? On the center screen I see nothing even though it’s enabled. I do see motion cam recordings.
Can you share a picture? I’m sorry that happened. It’s unlikely to be covered by warranty unless you can show the carpet was defective leading to the tear. Maybe others have seen similar, but none that I recall. A good PSA to others to protect your seat backs.
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