Keep asking them, Aug 21 reservation and I asked for the 5th time for shop access the last week of quarter 2 and told them I could execute a fast transaction. First time I got a "let me check" response instead of "no". They gave me shop access that night. The banner said limited time and...
What is up with Rivian Customer Service?
Gave up waiting for CS to come on the line. Used the call back option and after several hours received a call back that immediately hung on me. I am now waiting in the chat que where my wait after an hour now says 2 hours.
I prefer this over a per mile tax. They made it a little on the high side I think because they will probably stick with it for many years. The gasoline tax in Texas has been the same since 1991.
I don't think that was blocking a Rivian service center. Texas has the same law prohibiting direct sales by manufacturers and we currently have Rivian service centers in DFW, Austin and Houston.
Hopefully the delivery speculation will have more clarity after Rivian release their delivery feature the CS chat told me about.
" I can advise that your estimated delivery window is still 1st half of 2023. I can let you know that we will be rolling out a new delivery feature in the coming...
Here is what the CS chat told me. Excited to use the new app they are going to releae.
"Hey Mark, while I don't have any new updates to provide at this time, I can advise that your estimated delivery window is still 1st half of 2023. I can let you know that we will be rolling out a new...