Same here. I made the appointment essentially the day after I got the car (R1S - delivered on 6/10/2023) and it was a little over a month. They rented me a car and told me they may need to keep it for more than one day but thankfully they got it all taken care of in a few hours.
Here's what the invoice said:
Concern:
- Customer states: hearing a rattling noise coming from what seems to be behind the
infotainment screen. Happens more frequently and also happens whether driving over smooth or
bumpy roads. FIrst happened on 6/10/2023 This first occurred on 06/10/2023 at...
I had the dash rattle as well and my rear passenger door was out of alignment. Took it to the Cincinnati service center. Lead technician took a test drive with me and the dash did a good job of demonstrating the rattle for him. They added foam tape in a bunch of places. So far, so good...