Same happen to our 2022 pick up, played may games with techs over the phone. Like reboot, hit the any key, turn off blue tooth, walk away for 10 minutes, all very frustrating. Got it into San Antonio service center and they replaced a part and it is working fine. But the lead up to that was...
I am having level 3 issues at Tesla, GM, EV GO, Shell. Rivian was saying it was the charges until I went to Shell and rolled into a bay that a Rivian just rolled out of with a successful charge !
I now have an appointment at the San Antonio service center after a very frustrating few days and...
I did one change out, would rather have had root canal preformed! Just cracked my 2nd one..Applied a patch kit, not holding so well. Time to contact SC for another root canal !
Drove 30 minutes out of my way and all 8 chargers don't work ! Called Rivian, they are useless and they could do was report it up the ladder, could not restart stations remotely, only thing they can is offer empty apologies. Pisses me off !
Anyone else having a problem with getting your Andriod Samsung Galaxy to use the Rivian App and beagle to use the phone as a key to start the truck? It will one and lock the door but won't act as a key. I have around and around with Rivian tech/service on this over the phone with no resolve...