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  1. Impressed with Rivian Roadside Support Despite Unexpected Issue

    After a long and busy day at work, I returned to my R1S (Gen 1) only to find that the doors wouldn’t open. I had my fob with me, but it wasn’t working. I tried using the app, but it couldn’t wake the vehicle either—completely unresponsive. I contacted Rivian Roadside Assistance, and I have...
  2. Rivian reroute for a out of service charger station

    Normally, I don’t use my Rivian for trips, but I decided to try last weekend. I had enough battery, in theory, to reach my destination. However, as the outside temperature started to drop rapidly, the system rerouted me to a Rivian charging station. I was okay with that, but when I arrived, the...
  3. I cannot understand Rivian navigation.

    I live in northern Virginia, very close to DC. It takes me 20 minutes to drive to DC on I-66, as it's a straight shot. However, if I use the Rivian navigation, it takes 45 minutes because the system avoids all tolls. I never selected the option to avoid tolls. Can someone help me?





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