Woah, that thread was more lively than I anticipated. 😯
Anyway, TLDR; I asked them to listen to the original call to see if the customer service agent had misrepresented their service. They called back and said they would return my repaired truck to me, no charge. One of those times when “this...
No because every other manufacturer I can think of has an operations in my state.
In any case, my complaint is not the policy — it's the fact that they didn't tell me until my truck was 5 hours away. It's operable and I would have just waited until I can get to another state later in the year.
Totally get the economics of it but did they tell you in advance?
They didn't tell me until after my truck had been towed 5 hours away then the SC at Syracuse calls to say I will need to pick it up or pay to have it brought back. The whole reason they were towing it was I had just taken a day...
Has this happened to anyone else?
Truck has a recurring fault, says it needs service. I told them I can’t take another day off work to drive 5 hours to SC. Rivian rep says they will take care of it, arranges tow to SC. Truck arrives at center and they tell me — for the first time — that I’ll...
Anyone need a spare 21" wheel or aero covers? I switched to 20" all-terrain and am looking to rehome these! For collection in northern VT.
https://www.rivianforums.com/forum/threads/nearly-new-oem-aero-covers-for-21”-road-wheels-120-for-four.42181/...
We had to wait a while for mobile service, but when it happened, it was great. David, who covers much of Vermont and I think some of upstate NY, is very good at what he does.
That said, I am psyched to see Schenectady NY and Nashua NH listed as in the works for service centers because not...
Anyone need a spare 21" wheel or aero covers? I switched to 20" all-terrains and am looking to rehome these! For collection in Chittenden County.
https://www.rivianforums.com/forum/threads/nearly-new-oem-aero-covers-for-21”-road-wheels-120-for-four.42181/...
For sale: Nearly-new OEM aero covers for 21” road wheels
- Took them off after a week of owning my R1T last summer and they have been in my basement ever since
- Really great condition
- $120 for all four covers
- To collect from northern Vermont (Chittenden county)
Note: three wheels also...
For sale:
- OEM 275/55/21 Pirelli Scorpion Verde A/S Elect on OEM rims
- I did 900 miles on them last summer then switched to all-terrains and kept one of these as a full size spare
- Great condition, look like new
- Stored in a clean, dry basement since I took them off
- $500 each or $1,300...
If you drive anywhere cold, I’d advise you to get the lock and cable replaced under warranty. My first time was a one-off in fall but in winter it happened loads.
Same as you would any vehicle — I just Googled it and followed a generic video. Basically you press the latch in the door while pulling outer handle. This was not an option when I was locked in the truck, of course.
Same. I had to wait a month (during which time the door froze many times with me both inside and outside) but I did finally get appointment. The locking mechanism and cable have been replaced. Lubricants did nothing because the fault was inside the cable, which is wrapped. It’s all good now but...
Driver door on my R1T keeps jamming, I have been locked out of my truck and in my truck twice this week alone. It seems the latch gets stuck in a permanently open or permanently closed position. Locking/unlocking does nothing to move it. When it’s jammed and the door is open, I can fix it by...