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  1. Rivian towed my operable truck 5 hours away without telling me they would charge to bring it back

    Woah, that thread was more lively than I anticipated. 😯 Anyway, TLDR; I asked them to listen to the original call to see if the customer service agent had misrepresented their service. They called back and said they would return my repaired truck to me, no charge. One of those times when “this...
  2. Rivian towed my operable truck 5 hours away without telling me they would charge to bring it back

    No because every other manufacturer I can think of has an operations in my state. In any case, my complaint is not the policy — it's the fact that they didn't tell me until my truck was 5 hours away. It's operable and I would have just waited until I can get to another state later in the year.
  3. Rivian towed my operable truck 5 hours away without telling me they would charge to bring it back

    Totally get the economics of it but did they tell you in advance? They didn't tell me until after my truck had been towed 5 hours away then the SC at Syracuse calls to say I will need to pick it up or pay to have it brought back. The whole reason they were towing it was I had just taken a day...
  4. Rivian towed my operable truck 5 hours away without telling me they would charge to bring it back

    Has this happened to anyone else? Truck has a recurring fault, says it needs service. I told them I can’t take another day off work to drive 5 hours to SC. Rivian rep says they will take care of it, arranges tow to SC. Truck arrives at center and they tell me — for the first time — that I’ll...
  5. Arewon

    New England Rivian Group

    Anyone need a spare 21" wheel or aero covers? I switched to 20" all-terrain and am looking to rehome these! For collection in northern VT. https://www.rivianforums.com/forum/threads/nearly-new-oem-aero-covers-for-21”-road-wheels-120-for-four.42181/...
  6. Arewon

    New England Rivian Group

    We had to wait a while for mobile service, but when it happened, it was great. David, who covers much of Vermont and I think some of upstate NY, is very good at what he does. That said, I am psyched to see Schenectady NY and Nashua NH listed as in the works for service centers because not...
  7. Arewon

    Green Mountain Rivian Club

    Anyone need a spare 21" wheel or aero covers? I switched to 20" all-terrains and am looking to rehome these! For collection in Chittenden County. https://www.rivianforums.com/forum/threads/nearly-new-oem-aero-covers-for-21”-road-wheels-120-for-four.42181/...
  8. Vermont THREE nearly-new OEM 21" all-season road tires on rims ($500 each)

    Hey there, they are still available. Like the covers, these are also for pickup. If your travels take you north let me know!
  9. Vermont Nearly-new OEM aero covers for 21” road wheels ($120 for FOUR)

    Hey there. Sorry, these are for pickup only since packing and shipping would take up a bunch of time.
  10. 2023 R1T Quad, trip down the Oregon Coast Towing Airstream Basecamp

    This looks awesome, so happy for you and the dogs! Sorry about your wife passing.
  11. Vermont Nearly-new OEM aero covers for 21” road wheels ($120 for FOUR)

    For sale: Nearly-new OEM aero covers for 21” road wheels - Took them off after a week of owning my R1T last summer and they have been in my basement ever since - Really great condition - $120 for all four covers - To collect from northern Vermont (Chittenden county) Note: three wheels also...
  12. Vermont THREE nearly-new OEM 21" all-season road tires on rims ($500 each)

    For sale: - OEM 275/55/21 Pirelli Scorpion Verde A/S Elect on OEM rims - I did 900 miles on them last summer then switched to all-terrains and kept one of these as a full size spare - Great condition, look like new - Stored in a clean, dry basement since I took them off - $500 each or $1,300...
  13. Can we start waving???

    In Vermont, most R1T owners seem to wave. R1S a little less so, I have no idea why!
  14. Door latch repeatedly stuck in open or closed position

    If you drive anywhere cold, I’d advise you to get the lock and cable replaced under warranty. My first time was a one-off in fall but in winter it happened loads.
  15. Door latch repeatedly stuck in open or closed position

    Same as you would any vehicle — I just Googled it and followed a generic video. Basically you press the latch in the door while pulling outer handle. This was not an option when I was locked in the truck, of course.
  16. Door latch repeatedly stuck in open or closed position

    Same. I had to wait a month (during which time the door froze many times with me both inside and outside) but I did finally get appointment. The locking mechanism and cable have been replaced. Lubricants did nothing because the fault was inside the cable, which is wrapped. It’s all good now but...
  17. Door latch repeatedly stuck in open or closed position

    Driver door on my R1T keeps jamming, I have been locked out of my truck and in my truck twice this week alone. It seems the latch gets stuck in a permanently open or permanently closed position. Locking/unlocking does nothing to move it. When it’s jammed and the door is open, I can fix it by...
  18. Arewon

    Green Mountain Rivian Club

    Also curious to hear any recommendations on this front! Am planning on using a local (Chittenden) shop but have not selected it yet.





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