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I sent it back and they sent me a new one and it's been fine since, they never told me what the issue was. Do double check it's not a breaker failure and you see 240V across both legs at the charger side, but that's it.

So they've sent me a warranty return label, I assume this means I'm also getting a new charger soon, but we'll see. The nearly a week turn around (reported issue last friday) was unfortunate I had given them all this information within a day. I also had to be proactive in following up myself to...

Has power but it does not light up. Anyone know a secret reset sequence, or better trouble shooting steps? Have opened a support ticket, but they don't seem to know anything, so just waiting I noticed it was just flashing white, and not charging (had been plugged into the vehicle), so I power...