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I totally agree. I came hear to the forum planning to post this exact comment. I put a couple bikes on last the tailpad weekend and feel like straps don't hold any tension. I can literally pull my bike straight up with mild force and the straps just slide loose. I ended up tying the straps in...

Is it just me or is anyone else struggling to get a hold of their "guide"? Still having website payment issue... No response.. and a week ago the guide said that the truck would be available in the next couple days and has not responded since. 3+ years of waiting and its very disappointing to...

I just had this issue, choose the Stripe debit option and did nothing, said it was successful but I didn't type in any details. Is this what happened to you?

Just got update - My estimated delivery window just slipped from Jan-Feb to Feb-March for R1T. Preordered Feb 2019. Argh.