I'm over in Lawrence. We have an R1S + R1T. Love them both, but be prepared to drive to Olathe if you need anything done. So far service has been great but we had to take both in a few times to fix odds and ends. Every time they give us a Rivian Loaner though so it's really no big deal.
I recently purchased 4 tires from Discount tire. I would have liked to get an alignment as it's pulling a little to the right, but my DT store didn't have the machine. I reached out to Rivian and they wanted like 300 bucks to align it. I went to two independent stores (Big O tire, and...
Thats the one, I think I used the card reader too. I pulled up to the big one on the left (50Kw). the store manager actually came out to chat. This was Christmas time 2023 I think.
I've charged at the one in Lincoln IL with my 2023 R1S DMP and it worked fine...albeit slow at 50KW. Did you try resetting the Rivian? Get the A2Z adapter and all will be fine.