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I was told a technician will reach out, but haven’t heard back since. It’s been a week.

I got a roof sunshade for my R1S which doesn’t fit. I was told technician will contact me when i sent email to support, but haven’t heard from them. As of now my experience is terrible. Any call to support goes to voice mail and haven't received support for last 2 weeks.

I ordered R1S Front Roof sunshade a week ago and it came totally different from what i imagined. Looks like they combined the reflective cloth with the sunshade and now it doesn’t fit R1S as it used to. I tried reaching out to support but no reply from them. Email or phone has no reply. Is...

Can you please improve the design to be able to use the tie downs.

I like the front storage space