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I was in the back of my wife's RS1 this week and saw that the window button had fallen down into the door. I guess I have to remove the panel to get to it. Anyone have experience with doing this? Any tips/tricks?

My wife has been driving her RS1 for a few months now. On two occasions recently, the regen braking did not happen as she was coming to a stop. The car continued to drift and then the emergency braking stopped her when it detected a vehicle in front of her. Has anyone encountered this before...