R1S had a battery warning in November. Scheduled a service appointment for Dec 27th (earliest available even though car said "go to a service center immediately") in Houston. Car has 23000 miles, so we told them to add the 22500 mile "comprehensive inspection". They quoted us $200. We agreed...
Just wanted to pass along my terrible (so far) service process with Rivian and the Houston center. Saw a substance under the car, determined that it is probably something important that's leaking. Did the Rivian chat and the guy on the other end said that "it sounds like windshield washer...
I have found a substance on my garage floor beneath the R1S twice now. It is a bluish green color and a pic is attached. Anyone else had this problem? Only thing I can think of is a pinhole in the windshield washer fluid reservoir? This is the only car that is parked on this side and it is not...
Get a guide assigned 2 weeks ago on Sept 13th, guide does not reply to any sort of text/email/phone call for a week. The day (Sept 20) we are driving to airport for vacation, he calls for an introduction. I tell him that we are going on vacation and if he knows when the R1S will be ready for...
Just got my guide assigned on Monday and sent an email and a text and neither one has been returned. Just wondering if this is normal? Seems like the response time should be faster seeing as how I am assigned one and vehicle is in production
Looked through this forum and can't find a thread specific to R1S deliveries. I have an Aug/Sept window with an April 2019 reservation date and have yet to be contacted by Rivian, much less a guide. Has anybody with a R1S order and an Aug/Sept window been contacted? Chat just told me that the...
Not sure how others feel, but for a guy that feels like he has been patient and given Rivian the benefit of the doubt multiple times on an order placed April 25, 2019, I am starting to get ticked off, not at the timeline for delivery but their absolute lack of communication.
I got an email in...