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Along with several others, I'm here to say 100% agree. I'm not asking for much. I don't care how long service takes, so long as it's better planned and communicated. Just don't have me drop off my vehicle days before it will even get looked at by a tech. Not only does it ruin the customer...

On Tuesday a rep from the Orlando SC told me Tampa was slated for this year. Then today in the 2023 email from Rivian Tampa was mentioned as one of the new locations coming. Things are looking a little more solid now.