I've had this issue with my wife (115 lbs) riding in the passenger seat. The Rivian tech said the occupant sensors are set at a higher threshold than other manufacturers (typically in the 70-80 lb range). He said the engineering team is aware of complaints but he wasn't aware of a firm plan to...
After a delivery that had to be cancelled when the truck had been damaged at the SC, my guide offered complementary crossbars as an apology. That was January and I'm still waiting. I check in with the guide every month and the response is always the same - they don't know when anything will ship...
I used the Rivian financing so that part was pretty smooth. However, it did mean that they had the cash portion of my down payment for several extra weeks and I had no vehicle to show for it. They offered some gear as a concession for that.
I rejected delivery upon seeing the vehicle (after signing paperwork but before accepting it through the app). The truck had been damaged in the parking lot and was going to require paint work to be repaired. They shredded the paperwork and matched us with a new VIN. It was sort of like getting...
I had a similar problem when I first started using my Rivian home charger. I did one charging session at a public L2 charger to confirm the truck wasn't limiting the charging speed. I put in a ticket to Rivian and they were able to remotely reboot the charger; that reset the charging speed to...
Does anyone have an opinion on the lumbar area of the R1T rear seats? During our first mile drive, the lower area felt almost like it was hollow with the fabric stretched over empty space. However, that was an early build and I only sat in the rear for a couple minutes so my memory of it is fuzzy.
My delivery was scrapped last month when the truck was damaged prior to the delivery appointment. The guide reported she was looking at some launch edition R1Ts as potential matching replacements so there must still be some available from the factory at this point, even within the US.
How long is it taking you to get a delivery appointment once step 8 opens (specifically step 8 unlocked, not the overall 8 steps)? I got the ready to schedule email yesterday but the website says no appointments are available. The service center (not my guide) reached out to offer an appointment...
I'd check whether your electric company has any special rebates or programs. In CO, ours offers a free charger and installation if you agree to charge at specific off-peak times. You may decide such a program doesn't work for you but it could also save you some cash if it aligns with your needs.
I rejected delivery at the SC when the truck had a large dent in the driver's door. The delivery specialist was amazed something like that could have been missed during the inspection. The service manager indicated it was going to take paint work to fix that and another blemish on the rear...