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I have a similar issue, my Gen 2 R1T shows it has limited connectivity and I have not been able to resolve this through a soft and hard reset. Since it has limited connectivity it has not been able to download nor install the latest software update. I just unplugged the usb c cables and hard...

Yes, there is one here in San Diego and I spoke to the Manager. They tried to help but all went back to the Sales team and sales Rep. I was able to escalate the issue and I’m now working with a sales manager. Bottom line I won’t be able to get a Gen1 Quad but might be able to use the voucher...

OK

Ok

Yes, I have trust Rivian will do right. I have trust in the company the moment I placed my first order. I understand it’s a new company but that is no excuse to not held employees accountable !

Rivian has failed to fulfill my 2019 R1T order. What is the purpose of the configurator if at the end we have to pick from what is available in the Shop? If my configuration would have been available this post wouldn’t exist!

100% agree with you! Rivian has failed to fulfill my 2019 R1T order. What is the purpose of the configurator if at the end we have to pick from what is available in the Shop? Why do I need to settle for something that is not what I had ordered many, many months ago!

I’ve been eagerly waiting for my R1T since I placed my order way back in October 2019. My dream configuration included a Quad Motor, Max battery pack, Adventure/off-road package, Powered Tonneau Cover, Ocean Coast interior, and Rivian Blue. Unfortunately, things didn’t go as planned—Rivian...

@RJScaringe, loyal customer (2019), facing challenges with sales advisor team due to miscommunications and mistakes. Fully invested in Rivian w/ multiple orders (4) + IPO investing. Worried about incompetence and lack of accountability. Will RIVIAN do right?. #Rivian #LoyalCustomer #EV

I’m one of them. Oct 2019 pre price hike reservation. My original config was an R1T Quad with Max. Then changed i to R1T Quad with Powered Tonneau Cover. Now I’m waiting for the TriMax since Rivian won’t fulfill neither one of My original configurations. Hoping Rivian does right.

I have been waiting for the PTC to be back in the configurator or GearShop to pull the trigger !

I’m waiting to pull the trigger until Rivian makes the redesigned powered tonneau cover available in the configurator. originally I had an order for the max pack and the 40 miles increase in range for $7,000 made me change it back to Quad - Large pack R1T order placed on Oct 2019

I originally placed my order with a PTC then Rivian removed it due to known issues. Today they have a fix to replace the PTC that are broken. But still no word on PTC availability in the configurator. My Guide said…”The new tonneau, to our team's knowledge, will not be in the configurator but an...

I tried once but didn’t give me the option to cancel. I didn’t spend too much time dealing with it and I just unplugged the electrical connector on my way back.

That’s good to know. Thanks

Not sure if this has been posted before but after a quick search I wan not able to find another cargo carrier /towing mode related thread. Recently we went on our first camping trip here in SoCal. I used a GearDeck enclosed cargo carrier that requires to use the R1S/R1T electrical plug for the...

Not sure 99% of the time but most of the time however, I might not be able to commit to some long trips without the max pack… not really interested in spending too much time charging

I'm on the same boat.... Pre-ordered R1T Max-pack in Oct 2019. I'm hoping for a powered tonneau cover, a decent EPA with Dual motor + Max Pack. I'm also curious to know the IRS details for filing amendments as we have received our R1S and plan on filing our 2022 taxes by Oct 2023 and not sure...

Unfortunately, your delivery window estimate has moved back due to an adjustment in our build plan. We plan to refresh every three months and your next estimate is planned for October. If at any time you reconfigure or change your delivery address, the delivery estimate in your Account will...

The more I think about the max pack there is a chance they cancel the entire max pack configuration if the max pack EPA with the dual motor is not much better than the 318 miles with quad motor and large pack. I would think the EPA for quad motor / max pack should be between the large pack/quad...