I really do not understand why
Overwhelmingly, customers want CarPlay. I really do not understand why Rivian does not listen and add it. A very simple way to make the customer happy.
Yes, my original May/June was pushed back to Nov/Dec. I believe several received similar emails. I have the OC interior, so I am sure that is part of the issue.
You would think the supplier would have told them, way before now. I can't imagine this just hit the radar. It is not usual to not offer all the options when introducing a new product, so production is at its peak.
Just a little frustrated, but not the end of world. I will just patiently wait.
I also ordered OC. I just chatted with Kelsey in Cust. Serv. and she said there are no delays for OC customers. I sent her a copy of your post and she still said no delays that they are aware of, that I am still scheduled for May/June. ??
Does anyone know if they are still touring the country to give folks a chance to see the vehicles in person? If so, what is the schedule and locations?
RJ did the right thing with integrity. I have always told my employees that we will make mistakes from time to time because we are human. It is how quickly we resolve the error that will be remembered.