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That's great info. Thanks again for the work on this.

100% agree! It makes no sense and further illustrates how broken their service system is.

Thank you for the quick and very helpful information!

I drove my R1T a couple of hundred miles with my tailgate down and the bolt that holds the tailgate support cable in place fell out along the way. Believe it or not, Rivian wont sell me one and I have no idea where to find a replacement. I live 5 hours from the closest service center and they...