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  1. Gear Guard is just about useless.

    For your viewing pleasure. Something to look forward to.
  2. Gear Guard is just about useless.

    $500 deductible on a $3300 repair. A typical ding can be repaired with PDR, but the door hit us and scrapped the paint away and left a crease. They have to repair the dings, paint and blend with the front door which requires removing emblems etc. Believe me, I never would have guessed $3300.
  3. Gear Guard is just about useless.

    My State Farm insurance policy is covering it as collision. Illinois is not a no fault state, and property damage, and liability are minimum requirements for auto insurance. Without the law is pretty strict and will result in license and tag suspension. It’s mute at this point as there’s no...
  4. Gear Guard is just about useless.

    Rivian’s not at fault, the careless lady was at fault. My goal here is to illiterate one of many areas in which Rivian can improve, so that when these unfortunate yet inevitable things happen we can make better use of Gear Guard or other features. As a resident of Bloomington Illinois I’m a...
  5. Gear Guard is just about useless.

    It’s called sarcasm. No, obviously Rivian didn’t promise me a license plate, nor do I truly expect them to pay, but their gear guard mission statement says “Gear Guard is Rivian’s security system that connects Rivian hardware (interior screen, braided steel cable, cameras) and software...
  6. Gear Guard is just about useless.

    So an update for any interested party. Would you like to know what two dings in a door will cost you if PDR isn’t an option? $3256.20… because of a careless old woman, and even more careless developers at Rivian I get to pay $3256.20 to repair damage to my R1S or at least the $500 deductible...
  7. Gear Guard is just about useless.

    I follow all the same rules, but nothing is 100%.
  8. Gear Guard is just about useless.

    That’s all true, but if the world was just Rivian should pay for the entire repair because if their tech worked worth a sh!t I’d have the license plate of the guilty party and she’d be paying the $3200+ repair bill.
  9. Gear Guard is just about useless.

    The car was already there, but Drive cam didn’t catch anything due to my approach angle. Very frustrating.
  10. Gear Guard is just about useless.

    A chance and even if I couldn't make out the plate I could get a make and model maybe. All I see in the video is a white midsize suv. I think it's an Infiniti Q60, but it could be any number of makes.
  11. Gear Guard is just about useless.

    I've called and am waiting for the manager to call me back.
  12. Gear Guard is just about useless.

    The wife and I went to dinner the other night, picked an end of row parking spot with plenty of room to get in and out of the car, so should be safe right... wrong. We come out after dinner and I notice two dings in the rear passenger door, so I check gear guard. Yep, there she is, sweet...





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