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I had the tailgate opening issue similar to yours recently fixed by mobile service. They said it was due to the upper brackets and were replacing on quite a few R1S. Suggest reporting it!

I'm going to have to try this tomorrow. This had been driving me crazy!!! Car gets cool but not cold air but nothing like I would expect and vibrates the vehicle pedal and floor. I had just assumed it just have been trying to condition the battery instead of blowing cold air in cabin