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Rivian service at Costa Mesa was AWESOME! Joe took care of my concern immediately and kept me informed throughout the repair. It took about a week, however, they took me right in, arranged a rental for me and consistently communicated. Although I’m concerned about why this occurred it was...

After drying things out overnight things looked good so went for a drive and hike. On the way home the truck started broadcasting a series of serious errors, see pictures. The errors came and went along with a frightening alarm sound as I drove directly to the service center. Soon another...

About 5 months ago

Just noticed quite a bit of water has collected under the front carpet by the driver side pedals and the passenger side. I have not driven through puddles just light rainy days and roads. Vacuumed out quite a bit of water. Any thoughts as to what might cause this? Contacted service and am...

Went on a business trip and left my R1T plugged in with charging scheduled from 9pm-3am, M-F, using a Tesla level 2 wall charger. Monitored it during the week but did not see the vehicle charging. Left it at 85% came home to 77% charge. Called support and did a re-boot, then started to...

Mine did the same thing right after getting the Halloween update thought it was haunted, haha! Turned out the speaker was not maintaining its charge while in the dock. Charged it at home for 24 hours and was then able to turn it off, none of the buttons worked while it was beeping, factory...

Recently, my charging adapter to connect my Tesla Wall Charger (Lectron) stopped connecting with the vehicle thus not allowing a charge to occur. I called the Service Center and we went through quite a few steps to remedy the situation resulting in the replacement of the adapter with a...

1. Some of us need to work from the vehicle at times so a browser function would be good as in the Tesla. 2. Media Streaming, such as Netflix, for when we have extended time charging. 3. Pop up blind spot window for turning 4. Second horn option/kit (to avoid voiding the warranty by doing it...

Any chance Rivian will add a browser to the system, movies, rear view pop up window, receive and send text messages? Don’t really want the silly things Tesla adds (ie: farting, horn changes) but the above items are very useful . Thanks!

It was set to AUTO.

Thanks for the update!

Yes sir!!! I was surprised! My R1T is not a car it’s a truck that can drive through over 3ft of water. The service center was ALSO surprised. End of story Donald!!! Have a good day!

Thanks for the reply everyone! 1. Yes, I tried to reset the speaker and had the service folks assist me attempting to fix the speaker to no avail. 2. The noise from the shoulder harness is a grinding and clicking noise. It was difficult to even pull the harness out to use it. I see this as...

This at the Costa Mesa Service Center

Yes, just posted my first service experience….UNACCEPTABLE!

Picked up my R1T two weeks ago. The removable blue tooth speaker doesn’t work, having a mobile service call to get a new one (two weeks out). Found my rear passenger seatbelts are making terrible noises when used and after driving through some flooded streets, 2ft deep puddles, my horn now...

I actually received mine in three weeks, a week earlier than originally stated!!!

I have that same set up and it works well. No problems.