I used to have this problem and finally figured it out after three years. Do you have a second driver profile in your Rivian? If so, switch over to that profile and go to Tidal. Once that artwork loads, go to your profile and then go to Tidal. The artwork should show up then.
The Tumalo, OR RAN went live last night. Located at The Bite in Tumalo, it's a nice place to charge and relax with restrooms, numerous food carts, and two coffee shops within walking distance.
I lose mine after every update. Sometimes it takes weeks for it to return. It may be coincidental, but my wife's profile was selected when I got in the car today and I was prompted to login to Tidal. The artwork appeared. I switched over to my profile and was pleasantly surprised to see my...