Thanks for the advice. I called them.
They thanked me for the feedback and let me know that the issue would be escalated.
I let them know, in no uncertain terms, that the incident was between them and their service tech and that I didn't expect or frankly want any additional follow-up or...
Wow. All I asked was what I should do about the issues I identify that bothered me.
I'm sort of shocked at the responses and didn't expect the authenticity of my issue would be called into question.
To set the record straight, the invoice was exactly that, an invoice. It arrived 2 days...
Had a wicked rattle coming from above the rear passenger door so I booked mobile service to see if they could figure it out. After waiting 3 weeks, my appointment was yesterday and the tech fixed it in less than 5 minutes. Great outcome right?
Trouble is that I got the invoice and noticed that...
New R1S owner (large battery pack) here.
I'm planning to take my new R1S to the Colorado mountains for the first time this weekend. I don't have access to a charger where I'm staying so I won't be able to charge overnight. It's usually down around 5 degrees fahrenheit overnight and in the am...
Quick update....Reached out to my "guide" 4 times via text and 2 times via email and no response. January ends tomorrow. Looks like they are going to miss the delivery window. Wonder what my page will say on Feb 1.
Need a little advise here....
I locked in my R1S configuration in September. In October 2023 by delivery window updated to December 2023 / January 2024. It's now January 16th and I haven't heard a peep from Rivian. From others in these forums I understand that the time from VIN assignment /...
Thanks for all the replies. I locked in the 22s with the intention of replacing the tires with all season tires this winter if I don't like the performance of the stock tires.
I just got the email asking me to lock in the configuration for my R1S and am struggling with the wheel/tire options.
I'm most concerned about range and handling ability in the snow - I live in Denver and drive tot he mountains every weekend in the winter to ski. I'm leaning towards the 22s...