I will also open a new ticket with them on this subject. Maybe even put the link to the recent retroactive article; see what they say. https://www.carscoops.com/2025/03/irs-fixes-ev-tax-credit-issue-allowing-retroactive-applications/
I am in the same boat; Rivian did not send in the "Clean vehicle seller report" to the IRS. When I called them they told me I was supposed to send it in; total BS.
Maybe I can get it now. Does Rivian have to own up to it and send in the report now?