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R1S here, I notice a significant improvement in my favorite config - Sport / Low / Soft

Something similar happened to me at work. Was leaving after having the vehicle plugged in all day and it would not unlock. When I hit the key fob, or used the app, it made a light clicking sound - like it was attempting to unlock the doors. I manually tried opening the door handle, but the car...

Man, sorry to hear you had to go through all that. It must have been frustrating. Happy to hear that they are quickly taking care of you! Although the first impression I had with my R1S was disappointing, it highlighted how Rivian will prioritize and make things right service wise for critical...

V8 - on V03.03.20

I have seen people on here comment that they never have connected to wifi and have got updates! No wifi needed AFAIK (unless you have no ATT service in your area).

Everything has been working perfectly!

Update: Received my car back yesterday. They were able to duplicate the issue with DC fast charging and replaced the Central Gateway Module Charging only failed for me when the vehicle was at ~30% SOC or lower. Looking forwards to testing it out soon! I have high hopes!

Ok, maybe false alarm. The source did say it looked a lot smaller than my car (R1S). Ill make sure he takes a LOT more photos if he spots it again.

From the short video (probably an iPhone live photo) the car looks slightly different than an R1, and the size comparison to a model Y is an indicator that this vehicle must be smaller than an R1... right? Am I trippin?

Ok, ill be honest, this video was sent to me by someone who lives in Irvine CA, close to Rivian HQ. The description I gave of sizing, was relayed from him in his model Y. I just asked for more pics.

Around the same height as a Model Y, a little longer...

Just spotted this...

After looking at the logs captured during the hard resets, Rivian service finally has diagnosed the issue. A "communication module" needs to be replaced. I assume this device is responsible for conducting the handshake with chargers. Strange to me that it works intermittently, if anyone has any...

So, to continue the adventure... Against the will of all my family members who learned of the car issues, I decided to take a road trip to my parents house for the thanksgiving holiday, from souther California to the bay area. Before driving to our first stop, about 100 miles away, we stopped...

Received my car back around 6 PM last night. I felt service center went above and beyond to make me happy. The strange part is the car was fast charging for them no problem. They did note that they could see the errors I was having in the vehicle logs. They attempted charging at a local EvGO...

Thank you for open sourcing the design!

Max Pack is not offered for QM...

Excited! Was going to take the 101 to go up north as the 5 doesn't have as many chargers.

Wow! I am happy for you! Easy and quick fix. Mine still has not been touched, waiting to be diagnosed "friday". Hopefully the fix is as quick as yours and I am back with my car tomorrow! Fingers crossed.

noobie to the world of EVs, how can you tell apart the “old” EA chargers from the new?