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Haha. I’ve been the that self service garage. That location is terrible. Really surprised this is the Kirkland location.

I got a call from the SC today. Still trying to diagnose my suspension problem. Sounds like it is a hydraulic leak that they cannot find. They keep replacing parts and then waiting to see if the problem is gone. Unknown on how long until it is fixed, at least another week. I at least got them to...

I am currently in an R1S loaner. They swapped me to the loaner after a week in an enterprise rental. Regarding pets, my SC said I could take my dog but I should put down a blanket. I use a kennel in the car and that has worked fine. I don’t tow and could see that as a big problem. The issue I...

I am currently dealing with a similar issue. I got a "service suspension soon" and turtle mode message a week ago. That came with reduced performance (max 51 MPH) and no change in ride height or drive mode. Service had me do a full reset and the errors went away. An hour later went to run...