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Yes...I was complaining about paying for something that doesn't work. I sent a message to Rivian but they never replied. My credit card company refunded the charges in full. I'm using my phone for Internet and l have not had any issues.

Thank you...that explains it. When I spoke to the service rep on the phone I wonder why he just didn't ask me if I signed up for Connect+?? I appreciate the responses to my post. I'm using my phone as a hotspot without any issues. Not sure if Connect+ is worth $150/ year. Drive safe and happy!

I've been using my phone as a hotspot and Alexa works fine. The problem is that there is no Rivian Internet connection even though it shows 4 bars

I've had my R1T for 20 months. Alexa never worked consistently. If I'm parked in my garage and connected to my home Wi-Fi all is well. As soon as I drive 100 feet Alexa says sorry can't connect to the Internet....even though there are 4 lte bars showing. Rivian wants me to take a day off and...