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You need to Keep calling back. I had the exact same issue and the 400v system had bad cells that drained my 12v. I had a 2 month wait but kept calling back and got a better appointment for a week later. Keep calling and politely be the squeaky wheel!

Yes. It happened to me as well. There was a bad cell(s) in the 400v battery which drained/killed my 12v with no warning. Luckily it happened in my driveway. I was able to jump the vehicle to gain access to the cab. Otherwise it was a 7000# paper weight. I had to repeatedly call and pester to get...

Yes. Turns out Rivian replaced the PaaK module. Towards the end even the key card was having issues getting the vehicle into drive. Also my speed sensor went out disabling the vehicle or limiting it to 19 mph as well. Leaving me and my family stranded out at the ocean. I had to get my own rental...

Yes the phone keys worked before update 2024.31.01. I removed my phone from security/access as well as from Bluetooth. Then did soft and hard reset. Then added the phone via security/access and Bluetooth. Still requires the key card to drive.

With my 2023 R1S. I have done soft and hard reset, and removed/added my phone. The phone key will lock/unlock the vehicle, open and closes the trunks, etc. The. Vehicle will sync the phone for audio and calls. Both my, and the wife‘s phone key will not work to drive the vehicle. We have to use...

A few months ago I had a bad cell in the 400v battery that bricked my 12v. Rivian had to replace both under warranty. No warning. Nothing. i had 66% on the main battery after charging overnight. Drove once in the morning. Then a few hours later it was bricked In my driveway.

I had the same issue after hand washing. I took a clean damp cloth to wipe the sensors. The next morning the warning went away.

I had the same issue after washing my R1S. I cleaned the sensors to remove any residue from them and waited awhile. The message eventually went away.

The same happened to me three weeks ago. Turned out the 400v battery had a bad cell and it killed my 12v. Rivian replaced both the 400v and 12v batteries under warranty. I requested and received a loaner R1S for the two weeks.

5,600 miles, the 12v died after a charging overnight. 3 days ago. No warning. Came out 2 hours after last time driving with 66%, nothing left on. And it was bricked and a message to get the 12v replaced.

I have a different issue related to the steering column. When I extend or retract the column, it makes a moaning noise.