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They called me yesterday and said they need to determine it if was neglect to see if they are going to make me pay for it or charge me for it. Anyone dealt with this before? This isn't something that was neither my fault nor the seller's fault if the shipper plugged in the seatbeat and left it...

New to Rivian, and need advice. Any help is appreciated! I just purchased a used Rivian from a private seller. It is in beautiful condition. No service history of concern so it hasn't had any issues of note in the first 18K miles. I just took possession of it having had it shipped to me. Seems...