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this approach makes zero sense in a world where traditional car dealers have massive lots full of cars you can take home in less than an hour. the most time i’ve ever had to wait for a car after buying it was probably the 5 minutes it took a guy to run to the back lot and drive it out to the...

yeah it’s a really annoying situation. on one hand i understand that the guides and customer support folks aren’t really able to do anything here, but on the other hand, this dance around “we aren’t allowed to put you in contact with the delivery team, you just have to wait for them to call you”...

believe me, i got my daily routine going every day for a week now: chat with customer support (don’t know anything), call customer support (don’t know anything), call my guide (can’t do anything), and call the local service center where the truck is supposed to be (won’t put me in contact with...

it could be worse: my order has been sitting there for over a month, no delivery date scheduled, and zero communication (not poor communication, i have not heard anything at all) from the “delivery team”. all my tasks are complete and i paid my due-at-signing money. guide knows nothing...