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  1. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    bottom line it is a bumper and it should handle a low speed bump. the truck should not have shut down. if the damn electronics didnt crap out i wouldnt have bothered with any repair. now the truck wont go more than 13 mph. thats inexcusable
  2. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    code of federal regulations title 49 part 581 basically states impacts to vehicle bumpers less than 5 m.p.h. must protect vehicle from broken lights, signals and causing the vehicle to be inoperable. i was backing up and bumped a post and the vehicle shut down. the cause was a sagging wiring...
  3. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    rivian customer service called me and informed me tow fee would be $800 and that I may have to pay for any repairs required. after sitting here stunned by that info, i called the original repair facility and asked that since the truck is doing the same thing they had recently repaired would...
  4. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    even the nuns failed at beating proper punctuation into my knuckles. that was way over a half century ago and i'm good with it
  5. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    i've been in touch with a rivian customer svc rep for several days now and he has been trying. i last spoke with him yesterday afternoon and am waiting on a call and an update.
  6. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    for two years i've had a wonderful relationship with my r1t. then one day, as i was slowly backing into a parking space , i bumped a post. damage to my rear bumper was nothing more than some white paint from the post scuffed my bumper. however, damage to the electronics was flashing red...
  7. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    rivian still hasnt responded to my email. when they do, i will ask at that time. what concerns me more is what other wires, sensors fuses and relays may be sagging, loose and rubbing. still, with that being said, i cant wait to get my truck home. i have a mini van a motorcycle and a 2500hd...
  8. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    $1500 to replace bumper and pinched wire. if it reboots correctly thats all folks!
  9. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    just got a call from collision repair. apparently there is a wiring harness in there and it had sagged down and was pinched between the plastic and a hardpoint when i bumped the post. they are replacing the entire rear black plastic and 1/3 of the metal applique which is the metal piece...
  10. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    the bump in scuff was my fault so cosmetic damage is on me. the placement of sensitive electronics (whatever that may be) should be on rivian. bad engineering/design. i added the govt regulation to stress the poor engineering should have been caught during truck development.
  11. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    just got back from the collision repair facility. i was told they will begin disassembling my bumper this afternoon and text me a staus report sometime thursday. the guy who looked at the truck with me (dont know if he was a manager or tech or what) said the entire rear plastic piece from...
  12. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    i follow in reddit but havent posted there... let me see how my efforts pan out over the next few days. pop off the damaged cover, solder in a new module, relay or fuse and voila, it's home by friday. how's that for a positive mental attitude.......
  13. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    i had one on my q7 from weathertech which was only 12" wide. post would have hit anyway. your bump stop would have worked perfectly
  14. Little bump with rear bumper, Lotta grief (updated w/ letter submitted to Rivian)

    ugh, i just typed a dissertation to you guys and have no idea where i sent it to, so i will try again... i am heading to the collision repair shop tomorrow to sign the work authorization form. this place is not a formal rivian service center but a smaller facility that is authorized to handle...





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