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Adding to this. We've had the same issue since last winter. Had a mobile technician come out(only took 2 months😑), he confirmed that it only works when the rear heat is on(similar to others on this post). A week later, we get an invoice stating that he could not duplicate the problem...

2023 R1S owner here, and I will say the vehicle itself, is amazing! And 25k miles in, and only a handful of issues(all of which just came up in the last 6 months, and have yet to be resolved). Your #2 concern is the most valid from my experience, the customer service I've received is pretty...

I understand that Rivian is still an emerging company, but good vehicle repair and customer service has been a requirement for dealerships for decades, so there's no excuse. I'm not one to complain without trying to correct the problem or give feedback. Does anyone know the Service centre...