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I’m having the exact same issue after latest software update. Called service…hard reset did nothing. They are scheduling a service appointment which is March 19th.

I just reported a similar issue to Rivian. The passenger airbag does not register when I have my wife or daughter in the passenger seat. Rivian told me since they are both under 150lbs. the airbag is disabled. This sounds totally crazy. The rep told me airbag deployment can hurt lighter...

I'm waiting for the update to appear. Hope this helps. I would love to be in the happy owner category.

I believe I was the first to report the noise issue. Overall, I'm very impressed with the design of the R1S. If they could find a solution for the AC motor issue, I would be a satisfied owner for many years to come. My only other concern is the infotainment system, but I am hopeful that it...

This is not what I have experienced. The noise does not stop once my cabin cools down after 10 minutes. I've reported this to Rivian several times...interesting they are telling customers the opposite.

Thanks for organizing. I'll get my info entered tonight

We have roughly 31 owners reporting issues in the various threads on this topic. Either noise or vibration issues. Kansas City, Austin, Dallas, Dublin CA, Houston, Miami, Oregon, Corrales NM, Long Island, Florida, Atlanta, Central IL, DC, Los Angeles, Fremont CA, Superior CO, Arizona, and...

You have 7 days to return the vehicle. Rivian service center's standard response is "vehicle is operating at designed"

This is "weed eater mode" from today.

First, before I respond, I want to express my gratitude to everyone who has participated in this discussion. The support and absence of forum drama have been greatly appreciated. Unlike Carplay ? Widespread: This issue extends far beyond affecting only 2-3 people. Look at the various topics...

The "storage fee" comment was beyond poor service

I understand but what would you do if you had the issue and RIvian kept saying "vehicle is operating as designed" as their response? I've had my R1S in twice for this issue. Both times they stated working as designed. I told them to keep it until fixed. They called me back and threatened to...

Great video - This is the exact issue that Rivian keeps saying is "operating as designed"

They can't stay quiet for long. This issue has so many R1S owners in an uproar. I placed the same post on another forum... owner's comments are exactly the same.

still crickets

Rivian keeps telling me the vehicle is not a safety concern which I assume is true. I'm sure they are trying to avoid this issue qualifying for the lemon law.

Rivian eMails are first letter of first name plus last name @ rivian.com. This is the list I eMailed based on the executive team listed on their website. I didn't receive any responses beyond the call from the regional manager. Only 1 eMail came back as undeliverable...

Problem is what would I do next? We just sold a RR Sport that we waited 8 months for delivery. New cars are in such short supply. I would be happiest if they could just fix things.

I don't think this qualifies as a safety issue. The only one that is going to get hurt is me by my wife. She is going crazy driving this thing around town.

Is Rivian legally required to inform new customers about known problems prior to delivery, or can they ignore the issues and claim that the vehicle is functioning as intended? Considering the substantial number of complaints, one would expect there to be consumer protection laws in place. Are...