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You should beware of the Rivian if you expect timely service. And woe be to you if you have an accident and need body work. Rivian has serious supply chain issues and you won’t see your car again for months. You should go IONIQ.

The true turnaround time for parts from Rivian is months (MONTHS!) not days. I’ve been waiting for two passenger side doors since October 2024. Putting the year there just in case my wait turns into years. If I had known about how bad this was going to be, I wouldn’t have bought the car. New...

This has little to do with Hawaii. On the mainland, Rivian still hasn’t shipped replacement doors for my Rivian and it has been three months since the auto body shop took it in.

Totally agree with you. It isn’t like I need a new motor. I just need doors.

At this point it is worth looking. I will talk to the body shop about this.

This is now my major worry. It has put me off thinking about buying from Rivian again even though I was enjoying the car before this.

Rivian keeps promising the doors by a certain date and then the date passes without any doors arriving. Hollis Auto Body calls them every week to ask for an update. I’ve been calling Rivian too and get the same empty promises. This was my one big concern about buying the car in the first place...

2023 Gen 1

I'm curious if anyone has figured out a way to speed up Rivian's provision of replacement parts. My R1S was sideswiped in September and went into their recommend auto body shop in October. To date (now three months later), Rivian has not been able to ship replacement doors. The entire repair is...