Search results

I have attached image of the service .pdf. It states they tightened hub to knuckle fasteners on all 4 locations. It’s not so much proving the tire wear, but that they state even if tires are replaced and alignment is still needed I will be responsible. This along with other concerns are...

SMH, I have stated many times they did not complete the work “I” asked for. They torqued the hub knuckle, however, the alignment plus checking of control of vehicle especially when turning is not addressed. They asked me to get it, not me asking to get it. I haven’t picked it up yet. It’s a...

Read to entirety not just tire wear…. Smh. Look up symptoms of improper torque on hub knuckle then compare those with what I have stated are issues with my truck. In addition, take note with the part about tires in regards to your message. Tire wear is one of the symptoms of an improperly...

Sorry, I assumed me stating that they said they are done that meant they torqued hub knuckle. Yes, they performed the recall. No, I do not have a text message to post about them stating their tires will fix these issues because this has been stated twice on phone calls not text. I’ll ask for...

More than 11,983 miles, regardless, the other issues such as losing control especially in a turn to be addressed. Alignment that can be caused due to hub knuckle improperly torqued is not unreasonable nor the steering wheel alignment to be properly aligned either (part of an alignment). Tires...

I shared the full story and posted the only text message from them. I even stated they are done, but for them to check the alignment and other issues they want me to replace the tires by stating the tires being changed should fix the other issues. The issues existed prior to this service which...

No, they state before they can move forward I need to buy new tires. I asked if the new tires did not fix the issue would they remove them and put the old ones back on since they are not the cause. Their answer was no, and that for alignment I would need to pay for it regardless. This is my...

Again, alignment issues can be caused by the hub knuckle improperly torqued. Yes, it has been going on for a long time and at a prior service was mentioned yet what they did then they said should fix it. It did not.

What I am saying is that the issues I have had indicate they are a direct cause of the hub knuckle which was the reason for the recall. Atlanta Rivian service center wants me to replace the tires then pay for the alignment, and if that does not fix the remaining concerns they will address them...

That’s crazy!!! It is not normal for tires ti only last that long. Definitely will not buy tires from them.

My R1T is awaiting me to pickup after two weeks of me trying to get them to look at issues that are symptoms of the FSAM-1507 such as: shaking especially at high speeds, loss of steering control especially when turning, alignment is off, and steering wheel is aligned off center towards left...

My R1T is awaiting me to pickup after two weeks of me trying to get them to look at issues that are symptoms of the FSAM-1507 such as: shaking especially at high speeds, uncontrollable jerk especially when turning, alignment is off, and steering wheel is aligned off center towards left. Their...