Rivian customer service was copied on messages exchanged with the service center. No response. Has been at the service center for more than 2 months. No rental car. Now there are issues with registering the car in Hawai’i. Horrible customer service. They don’t care after they sell. One should...
The overall workmanship of the car is really bad. Bought a Gen2 R1S. Doors don’t close plush, the frames are not aligned. Gaskets are protruding. At 45mph, the steering wheel started to vibrate. Poor customer experience. Worst ever.