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What does this mean? What was the issue identified, and what was the fix they applied? Did they recommend an alignment after applying the fix and was it performed? I’m not sure why the coyness. Lots of legitimate questions being asked to try and help you but they keep getting dodged. What...

I hope it means we can drive backwards at fast speeds and pull those cool 180 degree spinouts I see in action movies.

What was your tread depth at the 7500 mile service? Did they note any alignment or premature tire wear issues at that time? Either way, you need new tires. I think its prudent for the SC to mount, balance, and align the vehicle before trying to diagnose any other issues, since all the issues...

There’s an eerie gathering of CTs occurring at the mall near my house. Looks like Tesla is using it as a way to hide all their unsold trucks.

I think I’m misreading what you’re saying. To be clear, The OG quad motor uses all 4 motors (including the front motors) whenever they’re needed, in all modes except conserve. In conserve, only the front motors are used and the rear motors are decoupled. Edit: I reread what you said again, and...

I wonder if the forum software has the capability to force a search based on the title of new threads? For instance, user clicks ”Create new topic”, then types in the thread title they want. At that point, an automatic search runs on previous matching topics and basically says “do any of these...

Thats exactly what it is. 5 out of 6 of this guy’s posts are shilling his referral code. There should be a rule about actually contributing to the forum before you can start hawking referral codes.

Yep - that's definitely not right. Hope they get you in for repair. Hopefully with that video they can diagnose and have the parts on hand to fix it when you bring it in.

Cool, was just trying to help you out with some ways to try and deal with it. I agree it should work as it is supposed to.

Certainly a possible explanation as well. Though I was thinking it was more of a "sticky" issue since he said that when it eventually pops out, it does so loudly, so theoretically it has enough force. Who knows. Hope it gets resolved for the OP.

If by "fail" you mean that you'd just have to manually open the door handle by pressing on it, then yes that sounds like what they said. Or, do as @jplblue suggests and give the mechanism a quick shot of dry lube to see if it helps. Edit: I'd also double check to make sure it isn't rubbing on...

Wow. I take it back. I hope you sell your vehicle because of this massive disservice Rivian has done to you. You’re officially the rudest person I’ve ever seen on this forum. I truly hope no Rivian personnel have to interact with you ever again. What a joke.

Whoa, that's a new one. How were you able to change drive modes if the screens were dead with the owl picture? Glad you got home safely. Let us know if they figure it out.

For me, the answer is yes, unless it has some sort of error, which does occasionally happen. In those cases, I can use the Rivian app on my phone to restart the charging. I never have a need to physically unplug/replug the cord from the vehicle.

I'm about as happy as they come. I hope you get it worked out to your satisfaction. A wise person once told me that when my wife comes to me with a problem, the first thing I should do is find out if she wants a solution, or just some commiseration. Seems like we should have asked the same...

You come here to complain about something that makes perfect sense, get very valid reasons why the SOP is the way it is, then argue it despite exactly proving the point of why they do what they do, then lie about how much it has put you out, then call everyone hostile. It's insanity.

I've officially dismissed the OP at this point, given his below statement and saying this came about today. But, customer states he's a time traveler - so I could be in the wrong. Just complaining to complain, or 10 hours goes by really fast these days to get this picture.

Multiple people have already explained why in several posts, but you're unwilling to listen. PS - That's more than just a headlight out, which precisely proves our points.

If you’d ever held a customer service job, especially in automobile service, you would understand the difference between “customer states” vs actual photos.

They need photos so that they can try and get the correct parts to the service center before you drop it off, which should reduce the amount of time you’re without your vehicle. Also, depending on what the photo shows, they may be able to remotely diagnose and potentially repair. Honestly not...