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Another data point: just called back and the rep told me it would be available for non-eligible customers at the end of the year, and that he couldn't sell me a manual tonneau cover. I've waited well over two years at this point, what's another couple of months...if it happens.

I have a 2023 177** VIN, not configured with tonneau (because I was told this would be a later option once they'd figured things out). I called and was told my VIN wasn't compatible, then armed with the information on this thread I called again and asked explicitly about the Mannual Tonneau...