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That's great, glad you have had good luck. Mobile appointments don't seem to be available for some reason outside of Bellevue.

Ok a valid argument, and I agree with some of what you are saying... My frustration stems from a few things... 1) They gave me a date to drop my vehicle off, and could not even look at it for a week after I dropped it off. That is what they verbatim told me at the service center. What I should...

That makes sense, but i was in Northwest Territories at the time. With a license to fish for another week :(. Came down through the park, Jasper, Lake Louise etc, I figured if I was going to get stranded, the area may as well be great to look at. I was able to find a charging station almost...

Yes, 100% its a rant, and its 100% what my last 8 months of ownership have looked like with zero embellishment. Sadly, without real humans to talk to in the data center, i was told this might be one of the only ways to get their attention. I like the truck(when it works), its the service (at...

That's fair, but the 3D rendering stopped functioning once I got the errors from the front camera. Other than the backup camera, and some front and backup sensors, I don't notice anything from the rendering.

Bellevue, WA was 5 months for a Front Camera not working, which I assume is a safety concern but my appointment was never moved up. There are no mobile appointments available in the area

I have called the service number, and my turn around time is hit and miss. Most of the time to call back in a few hours, but then say I will get a call from Bellevue, which can take a day or two. Messages are also hit and miss, with about a 24 hour turnaround time, even though my R1T is in the...

Thanks, ok, maybe this experience is isolated to the Bellevue SC....Seems like whoever that called me from leadership thinks its ok to over promise and under commit.

OK, this is a valid argument...I obviously have not been to every make and service shop in the country. Is it bad? Yeah, I would call it bad...really bad. The worst? You make a fair argument....

Tire & Brakes for all my EVs at Les Schwab. Air filter is a fairly trivial replacement. Fluids I keep up on my own with Rivian approved fluids. I had to find someone different for my alignment on my Tesla, but that wasn't too hard to find an alignment shop that would do it, I am sure its the...

Interesting that you feel compelled to drive out of state for service, that is definitely a problem. Well, I am going to be stuck with this truck for awhile as it doesn't keep its value. Hoping for a long life, but the service part is killing me. Thanks for the info!

Good point, just Bellevue. I have not tried Seattle (are only other SC according to the Rivian website)... from where we are, that would be a trek, especially through traffic, but I would easily do it if this issue was isolated to Bellevue.

Not sure what that means...but I think the cameras could at least pick up the vehicle that is 10 feet away from me in my blindspot, thats all I ask. I assume Tesla's have much greater range forward, because of the autonomous driving.

In my Model Y, I can see nearly the entire freeway within about 200 feet in front of me, to the side of me, and behind me. In my R1T, I can see a vehicle if its 50 feet in front of me. In my blind spot though? I would say 50/50 if I am lucky. I wish the R1T is better, I am not a Tesla lover...

I guess I didn't realize that there was some sort of forum rule that in my first post I must be 'pro-Rivian'. I want to be pro-Rivian, I really do. I have attempted to talk to humans about this versus text messages (which I do message everyday), and I have attempted to figure out who to talk...

I was a huge Rivian fan. I bought our R1T nearly two years ago, and for the first 25,000 miles all was well. It started when I was prompted in the app to take it in for service. I was curious what "service" meant, as I also have a Tesla and have managed most of that "maintenance" on my own. But...